📦 1. Order Processing Time

• Orders are processed within 1 to 3 business days (excluding Sundays/public holidays).
• Delays due to high demand or unforeseen circumstances will be communicated via email/SMS.

🌍 2. Shipping Locations

• Currently serving Uttar Pradesh (India).
• For non-serviceable areas, we’ll contact you to arrange alternate delivery options.

🚛 3. Delivery Timeframe

• 1–7 working days, depending on your location.
• Rural areas may experience slightly longer transit times.

💰 4. Shipping Charges

• Free shipping in Lakhimpur (UP) for orders above ₹100.
• Standard shipping fees apply to other locations (calculated at checkout).
• Cash on Delivery (COD) may include a nominal fee.

🧾 5. Order Tracking

• Track your order via the link in your SMS/email or through your account page.
• Live updates on shipment status are provided once dispatched.

❗ 6. Delivery Delays & Issues

Possible causes of delays:

• Incorrect/insufficient address details.
• Weather disruptions or logistical challenges.

Ensure your contact number and address are accurate to avoid delays.

🛑 7. Delivery Attempts

• Courier partners make 3 delivery attempts.
• Failed deliveries result in return to our warehouse.

📞 8. Contact Us

For shipping assistance, reach out at:
📧 contact.pihustore@gmail.com